Your privacy is our priority
At 67bd9, every piece of your information is stored with the highest level of security. This policy explains how we collect, use, and protect your personal information.
Table of Contents
1 Introduction
67bd9 is a safe and reliable online casino and betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") explains what personal information we collect when you use the 67bd9 website, services, and platform, how that information is used, and what steps we take to protect it.
This Policy applies to all services offered by 67bd9. By using our platform, you are considered to have agreed to the terms described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
2 Data Collection
67bd9 collects various types of information to operate and improve its services. Below is a detailed description of what information is collected and how.
2.1 Information You Provide Directly
- Name and contact details (email address, phone number)
- Date of birth (for age verification)
- Residential address
- Identity document information (national ID or passport number — for KYC verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Login credentials (username and password, stored in a secure hashed format)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically. This includes:
- IP address and device identifier information
- Browser type, version, and operating system
- Date, time, and page visit history when accessing the site
- Gaming activity logs (bet amounts, game history, transaction types)
- Data from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive limited information from identity verification agencies or our payment processor partners (such as bKash, Nagad, Rocket, and authorised banks), solely for the purpose of verifying transaction authenticity and preventing fraud.
3 Use of Data
67bd9 uses collected information only for defined and lawful purposes. Below is a detailed breakdown of how we use your information:
- Account registration and management: to create, verify, and maintain your account
- Service delivery: to provide gaming services, betting, and process financial transactions
- Age and identity verification: to confirm that the user is at least 21 years old
- Security and fraud prevention: to detect and prevent suspicious activity
- Legal compliance: to maintain records required by applicable laws and regulations
- Customer support: to resolve your complaints, questions, and requests
- Platform improvement: to analyse user experience and enhance services
- Responsible gaming: to support users in managing the risks of excessive gaming
5 Cookies Policy
Cookies are small data files stored on your device that help ensure our site functions correctly. 67bd9 uses the following types of cookies:
- Essential Cookies: to maintain login sessions and ensure security — without these the site cannot function properly
- Functional Cookies: to remember your preferences (such as language selection and game settings)
- Analytics Cookies: to generate anonymous statistics for analysing and improving site usage
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.
6 Data Security Measures
67bd9 follows industry-standard technologies and practices to protect your information. The key pillars of our security framework are:
- SSL/TLS Encryption: all data flowing between your browser and our servers is encrypted
- Password Hashing: your password is never stored in plain text — only a one-way hash is stored
- Access Controls: only authorised staff can access your information, and only when there is a specific need
- Regular Security Audits: routine security audits are conducted to identify system vulnerabilities
- Data Backups: encrypted backups are maintained to ensure continuous data safety
- Fraud Detection: automated monitoring systems are in place to identify unusual activity
7 Data Retention Period
67bd9 retains your personal information for as long as it is needed to provide services or as required by applicable law. Retention periods for different types of information are as follows:
- Account Information: for as long as the account is active, and for a defined period after closure in accordance with legal requirements
- Financial Transaction Records: for the period specified under the guidelines of financial regulatory authorities
- Communication Logs: retained for a limited period to maintain customer service quality
- Analytics Data: may be retained long-term after being converted to an anonymous format
If you request account closure, we will delete or anonymise your personal information as quickly as reasonably possible, except for information subject to legal obligations.
8 Your Rights
You have the following rights regarding your personal information. To exercise these rights, please contact our support team:
- Right of Access: the right to know what information we hold about you
- Right to Rectification: the right to request correction of inaccurate or incomplete information
- Right to Erasure: the right to request deletion of your information in certain circumstances
- Right to Restrict Processing: the right to restrict the processing of your information in certain cases
- Right to Portability: the right to receive your information in a structured format
- Right to Object: the right to object to your information being used for marketing purposes
All your requests will be processed within a reasonable timeframe. In some cases, additional information may be requested to verify your identity.
9 Protection of Minors
67bd9's services are intended solely for those aged 21 and above. We do not knowingly collect any information from minors.
Parents or legal guardians who believe their child's information has been collected inappropriately should contact us at [email protected]. We will treat this as a matter of the highest priority.
10 Policy Changes
67bd9 may update this Privacy Policy from time to time due to business needs, legal changes, or service improvements. When changes are made, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed
- For significant changes, a notification will be sent to registered users by email or via the platform
- Continued use of the platform after changes are made will be considered acceptance of the updated Policy
We recommend that you review this page regularly to stay informed of the latest information.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our support team provides assistance in Bengali and English 24/7:
- Email: [email protected]
- 24/7 Live Chat: log in to the platform and reach us directly via chat support
We are committed to responding to all your data-related requests promptly and effectively. 67bd9 believes that transparency and trustworthiness are the foundation of a healthy relationship with users.